What We're Reading
Planned books:
- Digital Leader: 5 Simple Keys to Success and Influence by Erik Qualman
Current books:
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Communication and New Media: From Broadcast to Narrowcast by John Harrison, Martin Hirst
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The DNA of Customer Experience: How Emotions Drive Value by Colin Shaw
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Socialnomics: How Social Media Transforms the Way We Live and Do Business by Erik Qualman
Recent books:
- Marketing in the Age of Google: Your Online Strategy Is Your Business Strategy by Vanessa Fox
- The World Is Flat 3.0: A Brief History of the Twenty-first Century by Thomas L. Friedman
- True Professionalism by David H. Maister
- Crossing the Chasm: Marketing and Selling Technology Products to Mainstream Customers by Geoffrey A. Moore
Tag Archives: Oracle CRM On Demand
Chapter 5.5.2 Beating the Competition – Economic
This is where you make a judgment on how well you have understood the company and the executives you are selling to. Read the section on The Customer as a Human Being again and the section on the Product – … >> Read More
Posted in Team's Blog
Tagged beating the competition, Clive Smith, CRM, CRM Now, CRM On Demand, crm system, CRMNow, economic, everything you always wanted to know about sales and selling, Fusion, Fusion CRM, Oracle, Oracle CRM On Demand, Oracle Fusion CRM, Sales, Selling, thought leadership
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Chapter 5.1.2 Activity to Find Customers – Part 3
There is a new set of solutions which I have not used, but look promising if you are based in the US. With these solutions salespeople enter their business cards into a common pool, by entering your business cards you … >> Read More
Oracle Sales Cloud CRM – In The Beginning
A few months ago CRMNow signed a new agreement with Oracle to launch our own internal instance of Oracle’s new Oracle Sales Cloud (FUSION CRM). Oracle Sales Cloud brings a new level of functionality to the CRM space. Oracle has capitalised … >> Read More
Posted in Oracle FUSION CRM
Tagged CRM, CRMOD, Fusion, Fusion CRM, Oracle CRM On Demand, Oracle Fusion CRM, Siebel
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Chapter 4.4 The Middle Manager & Order Taking
Below the “C” level are the middle Managers who run the business. This is not always apparent from their titles; I have never been given a business card which has the title “Middle Manager” so you need to be able … >> Read More
Oracle Pairs RightNow Customer Experience Cloud with Fusion CRM
With the arrival of the Oracle Fusion Applications, Fusion CRM has an incredible boost with the industry standard in Customer Service, RightNow. RightNow was acquired by Oracle and the functionality has been rolled into Oracle Fusion CRM. Oracle Unveils Oracle … >> Read More
Posted in Latest News
Tagged CRM, Fusion CRM, Oracle CRM On Demand, Oracle Fusion CRM, RightNow
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Everything You Always Wanted To Know About Sales & Selling: Chapter 3.3 Benefits
We have included a new section of Clive Smith’s Book, “Everything You Always Wanted To Know About Sales & Selling”. Chapter 3.3 Benefits presents what a salesperson should discuss in relation to product benefits to get their customers … >> Read More
The 3rd Oracle CRM On Demand Users Group is Just Around the Corner!
The 3rd Oracle CRM On Demand Users Group is just around the corner and we would love for you to attend! This function will take place at the new look CRMNow Sydney Office on Level 6, 275 Alfred Street North, … >> Read More
Media Response to Oracle Fusion CRM
Oracle announced Fusion CRM at Open World in late 2011. The product will be available shortly and the team at CRMNow are in the process of attending training and completing hours of eLearning. ITBusinessEdge carried an article in October of … >> Read More
Nextgen looks to Oracle for its business backbone
Working with our partners Dataweave, CRMNow were delighted to be chosen to assist Nextgen Distribution with their implementation of Oracle CRM On Demand. Recent media coverage from ARN talked about their decision to select Oracle and Oracle CRM On Demand … >> Read More
Posted in Latest News
Tagged CRMNow, Dataweave, John Walters, Nextgen Distribution, Oracle, Oracle CRM On Demand
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Everything You Always Wanted To Know About Sales & Selling: Chapter 3 The Product
We have included a new section of Clive Smith’s Book, “Everything You Always Wanted To Know About Sales & Selling”. Chapter 3 The Product which delves into why a salesperson needs tools and techniques to analyse products to … >> Read More