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Oracle Fusion Customer Relationship Management (CRM), a component of the Oracle Fusion Applications suite, sets a new standard for CRM in sales performance management, enterprise integration, and business flexibility. Click Here to read more. Read our FUSION CRM Blog
Our Blogs
What We're Reading
Planned books:
- Digital Leader: 5 Simple Keys to Success and Influence by Erik Qualman
Current books:
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Communication and New Media: From Broadcast to Narrowcast by John Harrison, Martin Hirst
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The DNA of Customer Experience: How Emotions Drive Value by Colin Shaw
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Socialnomics: How Social Media Transforms the Way We Live and Do Business by Erik Qualman
Recent books:
- Marketing in the Age of Google: Your Online Strategy Is Your Business Strategy by Vanessa Fox
- The World Is Flat 3.0: A Brief History of the Twenty-first Century by Thomas L. Friedman
- True Professionalism by David H. Maister
- Crossing the Chasm: Marketing and Selling Technology Products to Mainstream Customers by Geoffrey A. Moore
Category Archives: Team’s Blog
What’s your personal ‘Geek Score’?
Regardless of how much of a geek you are, you will learn something from this TED.com video in the next six minutes. Let us know what you learnt.
Posted in Team's Blog
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Building Relationships Using Mobile
Mobile marketing is a common strategy in today’s business world as it is an effective way to touch on the vast number of mobile users. One of the beauties of pin-pointing mobile users is that they have access around the … >> Read More
Posted in Team's Blog
Tagged apps, CRM Now, CRMNow, Mobile, mobile advertising hub, mobile app, mobility, Oracle, social
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Being Social & Mobile
I’m amazed at the number of businesspeople commuting to and from work during the week that are entrenched in their mobile devices, and for the record, i’m no different. What Most people seem to enjoy though, is having access to … >> Read More
Posted in Team's Blog
Tagged CRM Now, CRMNow, facebook, LinkedIn, Mobile, mobility, Social Media, Twitter
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Chapter 6.3 What is Next?
What is next depends on you. If you put in the effort and focus you will become a better salesperson. A good professional salesperson is always employable. You need to be flexible, adaptable and open to change; I have sold … >> Read More
Chapter 6.2 Body of Knowledge – Resources
The first resource you should look at is your company. It is in the company’s interest to develop your productivity as fast as possible and sales training has to be a part of that. As a minimum you should expect … >> Read More
Chapter 6.1 For You – Effectiveness – The Basics
For You – Effectiveness There is one area that is of key importance to a salesperson that I have not addressed in this eBook and that is self organization and personal productivity. I cannot stress enough that all the professional … >> Read More
Chapter 5.7 Account Development – Repeat Business – Customers
You may have heard of the Boston Box. The Boston Group of Management Consultants created a grid with four boxes where the two axes are Products and Customers as below: Customers They make the point that it is low risk … >> Read More
Chapter 5.6.2 Closing – Negotiation – The Priciples – Part 2
Twenty percent discount may be more than your company will accept (or they may bite your hand off to get the deal) but what you are really doing by summarizing is you are using principle number two: Limit the Scope … >> Read More
Chapter 5.6.1 Closing – Negotiation – The Principles – Part 1
The first principle is: Never Concede, Always Trade Value If the procurement guy asks for 20% discount, ask him what he will give in return, if he answers the deal, then close him and summarise back to him. “Are you … >> Read More
Chapter 5.6 Closing – Negotiation
There are libraries full of books on negotiation and closing techniques but the truth is that there is a direct correlation between the quality of the work you do in Selling the Opportunity and the ease of closing the deal. … >> Read More



