What We're Reading
Planned books:
None
Current books:
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Communication and New Media: From Broadcast to Narrowcast by John Harrison, Martin Hirst
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The DNA of Customer Experience: How Emotions Drive Value by Colin Shaw
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Socialnomics: How Social Media Transforms the Way We Live and Do Business by Erik Qualman
Recent books:
- Marketing in the Age of Google: Your Online Strategy Is Your Business Strategy by Vanessa Fox
- The World Is Flat 3.0: A Brief History of the Twenty-first Century by Thomas L. Friedman
- True Professionalism by David H. Maister
- Crossing the Chasm: Marketing and Selling Technology Products to Mainstream Customers by Geoffrey A. Moore
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Category Archives: Latest News
Oracle Social CRM on SKY News Business
As Oracle brings Fusion CRM, part of the Fusion Applications suite to market, the media are asking questions. Michel van Woudenberg – Vice President CRM Asia Pacific was recently interviewed on SKY News Business.
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The 3rd Oracle CRM On Demand Users Group is Just Around the Corner!
The 3rd Oracle CRM On Demand Users Group is just around the corner and we would love for you to attend! This function will take place at the new look CRMNow Sydney Office on Level 6, 275 Alfred Street North, … >> Read More
Book Review: On Top of the Cloud – Hunter Muller
From today’s Sydney Morning Herald. Suncorp Life’s CIO Fiona Floyd reviews Hunter Muller’s book for IT Pro. This book is not really about the cloud, but rather, the transition of the CIO role to being one of a transformational leader, … >> Read More
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Tagged Fiona Floyd, Hunter Muller, IT Pro, Suncorp Life, Sydney Morning Herald
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Media Response to Oracle Fusion CRM
Oracle announced Fusion CRM at Open World in late 2011. The product will be available shortly and the team at CRMNow are in the process of attending training and completing hours of eLearning. ITBusinessEdge carried an article in October of … >> Read More
Nextgen looks to Oracle for its business backbone
Working with our partners Dataweave, CRMNow were delighted to be chosen to assist Nextgen Distribution with their implementation of Oracle CRM On Demand. Recent media coverage from ARN talked about their decision to select Oracle and Oracle CRM On Demand … >> Read More
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Tagged CRMNow, Dataweave, John Walters, Nextgen Distribution, Oracle, Oracle CRM On Demand
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Oracle Clients win Gartner & 1to1 Media CRM Excellence Awards
Match.com and Husqvarna Win Gartner & 1to1 Media CRM Excellence Awards, Showcasing Results Achieved with Use of Oracle RightNow CX Cloud Service. Oracle RightNow Customers Recognized at Gartner Customer 360 Summit for Exceptional Social Engagement and Customer Experience Excellence. Click … >> Read More
Aussie Retailers MUST Get Online
Ok, it’s getting serious now. Amazon, the world’s largest online retailer or “e-tailer” is looking for a warehouse in Australia as it looks to expand its presence in the AsiaPac region. What does this mean for Aussie Brick and Mortar … >> Read More
Oracle Fusion CRM – Early Adopters
In case you haven’t heard, Oracle have released Oracle Fusion CRM. The team at CRMNow are working through a series of eLearning programs from Oracle and have face to face training sessions coming up in the next 4-6 weeks. We’ll … >> Read More
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Nielson Global Trust in Advertising Survey
Is Your OnLine Presence Supportive Of How Prospects Buy Research shows again that customers are less inclined to believe TV and press advertising. They’re looking to blogs and comments from customers about your products and services. Are you in a position … >> Read More
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1st Oracle CRM On Demand Users Group
In this September 2011 Oracle On Demand Users Group, our guests included: Daniel Strassberg: President Quest Asia – Quest International Users Group Sardi Calver: National Manager People Services – Origin Energy Scott Rowell: Customer Experience & Transformation – SMB Singtel … >> Read More