What We're Reading
Planned books:
None
Current books:
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Communication and New Media: From Broadcast to Narrowcast by John Harrison, Martin Hirst
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The DNA of Customer Experience: How Emotions Drive Value by Colin Shaw
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Socialnomics: How Social Media Transforms the Way We Live and Do Business by Erik Qualman
Recent books:
- Marketing in the Age of Google: Your Online Strategy Is Your Business Strategy by Vanessa Fox
- The World Is Flat 3.0: A Brief History of the Twenty-first Century by Thomas L. Friedman
- True Professionalism by David H. Maister
- Crossing the Chasm: Marketing and Selling Technology Products to Mainstream Customers by Geoffrey A. Moore
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Category Archives: Government
Helping Government Engage With Constituents
As a business in the technology sector, we’re exposed to the latest thinking around technology and its application in government and business. At the end of the day we’re trying to do many of the things you’re trying to do. … >> Read More
Posted in Government, Team's Blog
Tagged Community Engagement, CRM, CRMNow, Oracle CRM On Demand
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Oracle’s Australian Based Data Centre Brings Peace of Mind
In the IT section of The Australian newspaper last week, Jennifer Foreshew provides insight into how the Victorian Department of Human Services have decided to enhance their Oracle CRM On Demand application with more sensitive client data. With the completion in … >> Read More
Posted in Government, Latest News
Tagged Cloud Based Solution, Government, Oracle, Oracle CRM On Demand
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Governments Capitalise on Social Media
Government departments around the world are discovering how social media can help them reach their citizens. Oracle CRM On Demand provides you with a citizen/customer centered application to help you manage the multiple communication touch points e.g. Twitter, facebook and … >> Read More
Posted in Government, Latest News
Tagged Citizens, Government, Mashable, Oracle CRM On Demand, Social Media, Tanveer Ali
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Is Your Disaster Recovery Plan in Place?
http://www.youtube.com/watch?v=fjnkfLkYNis”>here
The recent flooding in Australia has seen many businesses loose everything, many with their entire premises going under water. In some cases water levels completely covered buildings. The news channels carried images of staff standing waist deep in water as … >> Read More