Author Archives: Derek

CeBIT Conference 28-30 May, 2013

CRMNow is not a sponsor of this event, however we see it as a great opportunity for our prospects and customers to attend. From the CeBIT website, the following provides an outline of the 3 day event: Three days of … >> Read More

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Oracle opens 2nd Australian Data Centre

http://www.youtube.com/watch?v=UUt3rH3y2Uo”

Oracle continues to dominate the Cloud market with a range of services across: Platform as a Service (PaaS) Software as a Service (SaaS) Infrastructure as a Service (IaaS) Watch the video below as Mark Hurd – Global Chairman, talks about … >> Read More

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What’s your personal ‘Geek Score’?

Regardless of how much of a geek you are, you will learn something from this TED.com video in the next six minutes. Let us know what you learnt.

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Is your business ready to support a $109b industry?

“Tech start-ups have the potential to contribute $109 billion to the Australian economy, or around 4% of GDP, by 2033, according to a new report, which identifies four key ways to unlock the potential of the sector.”* Is your business … >> Read More

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Is it time for Social Media regulation?

Following the news that Samsung has been posting anonymous comments slamming rival HTC, is it time to introduce social media regulation?*   Having spent today with Oracle in Singapore attending Social Relationship Management training, this story caught my eye. Regulation … >> Read More

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Mobile First

As mobile technology and specifically Smart Phones have become so pervasive in our personal and business lives, new ways of developing apps and ways to access information have also come about. The term “Mobile First” represents a paradigm shift for … >> Read More

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The Call Centre People Challenge

Retention of Full Time & Temporary Staff can be a challenge. Many of our clients run call centres, some on shore, some off shore and many a mix of the two. I read a post recently from an old colleague … >> Read More

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A Single Data Store Should Be The Goal

Our ability to present a holistic view of prospect and customer interaction or engagement to end users should be the goal of every organisation. Today, more than any other time in history, this can be a reality. Not only for … >> Read More

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1981 News Report – The Internet

“Imagine if you will sitting down to your morning coffee, turning on your home computer to read the days newspaper. Well, it’s not as far fetched as it may seem” “We’re not in it to make money, we’re probably not … >> Read More

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Oracle CloudWorld 2013 Sydney

Oracle CloudWorld wraps up in Sydney With 800 people attending and others on a waiting lists, clients, partners and Oracle staff came together at The Sheraton on the Park in Sydney last Wednesday for a day of all things Oracle … >> Read More

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