What We're Reading
Planned books:
None
Current books:
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Communication and New Media: From Broadcast to Narrowcast by John Harrison, Martin Hirst
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The DNA of Customer Experience: How Emotions Drive Value by Colin Shaw
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Socialnomics: How Social Media Transforms the Way We Live and Do Business by Erik Qualman
Recent books:
- Marketing in the Age of Google: Your Online Strategy Is Your Business Strategy by Vanessa Fox
- The World Is Flat 3.0: A Brief History of the Twenty-first Century by Thomas L. Friedman
- True Professionalism by David H. Maister
- Crossing the Chasm: Marketing and Selling Technology Products to Mainstream Customers by Geoffrey A. Moore
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Author Archives: Admin
CRM Adoption in Sales
http://youtu.be/i7OSOigTh9k
This month we discuss the key issue of user adoption, specifically amongst the sales team. Through our any implementations we’ve learnt some key way to get the sales team on board. Click below to read this months tip and view a video from Tim Koehler from Oracle as he whiteboards you through an adoption plan. >> Read More
Posted in Tip of the month
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We have launched our new website
The team at CRMNow are delighted to announce our new website. Our objective is to deliver an informative site with access to current thinking around Sales, Marketing, CRM and application of this technology in the Corporate and Government environments. Please … >> Read More
Posted in Latest News
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Getting the Sales Team On Board
Some Background Sometimes it’s the simplest of things that can prevent a client experiencing success. User adoption is a key success metric for all CRM implementations. My experience last week with a 1,500 user client revealed some insight that I … >> Read More
Posted in Team's Blog
Tagged End User Training, Oracle CRM On Demand, Sales Team, Sales Training, User Adoption
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A Little About Us
CRMNow provides practical solutions to our client’s need for more effective and efficient customer management. With innovative ideas on process and easy to use technology we work across sales, service and marketing functions to deliver real improvements in business performance. … >> Read More
Posted in Team's Blog
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How to start with CRM?
Now here’s a situation we’ve seen many time before. Company believes it needs to revisit it’s CRM – not quite sure why, not quite sure where to start. So they appoint someone to manage the process of going from where … >> Read More
Introduction to Oracle CRM On Demand Administration
What you will learn in this hands-on session Concepts that you could be required to complete as a CRM Administrator How you can setup, customise and administer Oracle CRM On Demand Also, please bring a problem that you would like … >> Read More
Posted in Uncategorized
Tagged Admin Training, Administrator, Oracle, Oracle CRM On Demand
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Getting the Sales Team On Board
Some Background Sometimes it’s the simplest of things that can prevent a client experiencing success. User adoption is a key success metric for all CRM implementations. My experience last week with a 1,500 user client revealed some insight that I … >> Read More
Posted in Latest News
Leave a comment