RightNow – CRMNow Broadens its Product Offering

CRMNow agrees that customer experience is key, now more than ever, in generating new and ongoing business relationships. As a Gold Partner of Oracle and always looking to broaden our product range, CRMNow is proud to announce that we will be adding Oracle RightNow Cloud Services to our product portfolio.

The inclusion of RightNow will see the CRMNow product offering with Oracle covering sales, marketing, social and now service. We are excited to further strengthen our customer offering in 2013.

Oracle RightNow Cloud Services

Oracle RightNow Cloud Services combines Web, Social and Contact Center experiences for a unified, cross-channel service solution in the Cloud, enabling organizations to increase sales and adoption, build trust and strengthen relationships, and reduce costs and effort.

RightNow from Oracle Corporation

About Derek

Derek has worked in the Sales & Marketing Consulting and CRM industries for over 17 years. He's consulted to companies here and overseas helping them develop processes to support their lead generation, marketing and sales businesses. He sees CRM as an enabler and not a solution by and of itself. Implemented with users in mind and a clear view of defined processes, companies can derive great value from their CRM.

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