CRM On Demand integrates with the Oracle Social Cloud
As part of Oracle’s “Apps Unlimited” policy, continued development of the CRM On Demand application sees continued work to integrate CRM On Demand with some of the newest additions to the Oracle suite of applications.
The Oracle Social Cloud (Social Relationship Management) provides organisations with the ability to:
- Engage/Monitor and then
to customers through social media properties i.e Facebook, Twitter etc. A best practice approach is to start with the Social Engagement & Monitoring application and then add the Social Marketing application.
Combined, these two cloud based or SaaS services deliver state of the art social to your business. Now integrated with Oracle CRM On Demand, a wider group of Oracle clients can include social as part of their overall marketing and engagement strategies.