Spring ’13 salesforce.com Chatter Enhancements & More

Ongoing enhancements from salesforce.com  are due to deliver enhancements to the core CRM along with Chatter, the collaboration tool. The Spring ’13 Sandbox preview will be available for customers January 11th, 2013.

Improvements on the source data from Dunn & Bradstreet will see enhancements to Data.com

Analytics, which have been seen as a weakness, are getting a much needed update.

As soon as we have access, we’ll review these enhancements and let you know what we think.

Click Here to read our more detailed analysis at ENGAGENow

SOURCE: PC World Australia Magazine

About Derek

Derek has worked in the Sales & Marketing Consulting and CRM industries for over 17 years. He's consulted to companies here and overseas helping them develop processes to support their lead generation, marketing and sales businesses. He sees CRM as an enabler and not a solution by and of itself. Implemented with users in mind and a clear view of defined processes, companies can derive great value from their CRM.

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