Governments Capitalise on Social Media

Government departments around the world are discovering how social media can help them reach their citizens. Oracle CRM On Demand provides you with a citizen/customer centered application to help you manage the multiple communication touch points e.g. Twitter, facebook and others.

Mashable.com have captured a few examples of government departments and their use of social media. Click here to read the article from Tanveer Ali.

About Derek

Derek has worked in the Sales & Marketing Consulting and CRM industries for over 17 years. He's consulted to companies here and overseas helping them develop processes to support their lead generation, marketing and sales businesses. He sees CRM as an enabler and not a solution by and of itself. Implemented with users in mind and a clear view of defined processes, companies can derive great value from their CRM.

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